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I am sorry

By Anthony Ashard

"I'm sorry"

Why are those two little words so difficult to say?
Yet for some people are all too easy to use?

Perhaps when these two small words are combined, they're capable of producing such an emotional empowerment.

An apology spoken from the heart can heal a tattered relationship, or dissolve raging anger, can soothe shattered pride or heal a broken heart.

Meanwhile, attempting to avoiding an apology can place enormous amounts of strain on an already delicate relationship, often revealling something negative and untrustworthy about you. Being incapable of apologising can be seen as a fundimental flaw in ones character.

When you're in the wrong

There are three keys to a successful apology:

Regretting your actions, taking responsibility for them and being willing to remedy the situation.

Let's say you stand up a friend with whom you had movie plans because a more tempting offer comes along; your friend is left furious and hurt.

"In these cases you need to do a 'full apology,'" apologising, then give indications to future behavior ("I won't ever do this again"), and offer some form of compensation ("I'll pay for both of our tickets next time"). Other wise words? Keep it short, simple and fairly serious.

When you're both to blame

If two parties are equally at fault, it's still up to one person to initiate an apology. "All you can do is take responsibility for your part," But you can do so in a way that opens the door for the other person to apologise as well.

For example, you might say, "I believe that we owe each other an apology and I'm going to start by saying I'm sorry for what I did wrong." In this case, you must also approach the situation without resentment, truly accept your part in it and be ready to forgive the other person.

There is a chance that, despite your apology, the other person is simply too upset over what's happened and isn't ready to let it go. So, it's important that you not expect the other person to forgive you. "That's not your motive,". If your apology isn't accepted, try to take solace in the fact that you've done all you can, and hope that in time the other person will come around.

If not, you'll still feel better for admitting your fault and for having had enough empathy to see how your actions have affected someone else.

When to skip "sorry"

Finally, don't apologise for something if you don't feel you're in the wrong. "Women especially have a tendency to over-apologise," Engel says. So make sure you're actually responsible for a problem before you try to solve it with "I'm sorry."

Another time to stop? When the apology itself is harshly rebuked. "At that point, it's time to say, 'Yes, I did this, but this person isn't giving me any room at all,'" Weiner says. Taking a step back may seem like giving up on the relationship, but it isn't. Sometimes keeping quiet; after you've said all you can, is as powerful as speaking up.


Contributor's Note

If you can say sorry, and mean it, it's more of a sign of inner strength than weekness!

External Links

Comodo - FREE Internet security solutions

Images

Sorry is the hardest word to say...
Sorry is the hardest word to say...

Contributed by Puniksem on February 17, 2008, at 3:41 PM UTC.

PLEASE VISIT THE CONTRIBUTOR'S WEBSITE
CTEK Solutions.co.uk
Friendly PC Support 'Jaws' Compatible
www.ctek-solutions.co.uk

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